Protect Your Customers! Implementing a GREAT Robocall Mitigation Plan
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This webinar discusses what should be in a great Robocall Mitigation Plan and how it helps you to protect your customers against against nuisance and robocalling, and allows their calls to succeed to the outside world.
- Defining a Robocall Mitigation Plan
- Origination vs Termination -- Definitions
- Key Goals for Protecting Customers - Deliverability, Liability, Reliability, Blocking Scam, and Trustworthy Caller ID
- Know Your Customer - Customer Vetting
- Industry Traceback Group Cooperation
- Contract & Terms of Service Enforcement - Including Shutting Down Sources
- Engineering Your Network to Fight Robocalling - Concurrent Calling, Calls-Per-Second Rates, and Number Screening
- Reasonable Analytics - Automating the defense of your customers
- Customer Types - SIP Trunking, APIs, and SIP Endpoint Users
- Nuisance Calling Prevention - Stopping the Scams and the Spam
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