24/7 Monitoring
& Action Services

Give your team time back in the day with around-the-clock network
monitoring and support from our U.S.-based IT team.

24/7 Monitoring & Action Services

Fast, Responsive Network Support

Let ECG’s experts take action on network alerts so your in-house staff can focus on developing products, not handling emergencies.

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Network Monitoring & Triage

Leverage around-the-clock network monitoring and triage services from a U.S.-based support staff.
Dedicated Expertise

Engineering Expertise

Our engineers will design and implement a monitoring system to detect network problems.
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Improved Network Security

We’ll ensure your alarm system offers an accurate sensor of your network’s behavior.
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Reduced Alert Fatigue

Eliminate alert fatigue and give your staff more time in the day to develop new products.
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Overcome Network Monitoring Challenges

Secure Your Network 24/7

Move beyond reactive network response with around-the-clock support.


Gain access to a team of network experts who will triage and take action on alerts – so your in-house team can focus on growing your business instead.

24/7 Monitoring & Action Customers

Trusted by Industry Leaders

Join other organizations that take advantage of proactive network monitoring from ECG.

databank
bluip
vonage
segra
Proactive Network Monitoring

We’ll Triage and Take Action on Network Alerts

Eliminate alert fatigue and meet digital transformation goals faster with ECG’s 24/7 Monitoring & Action services.

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Success Stories From Our Clients

ECG's broad scope of clients means they know what's happening before we do. We stay competitive with ECG as our guide.

Mark Hayes

VP of Voice Engineering | Momentum Telecom

I'm happy to say I've partnered with ECG at a number of service providers. You guys have been an outstanding engineering and operations partner for my teams.

Tom Faherty

VP | Databank

ECG is definitely the right team for our network!

Nicole Rodriguez

AVP Switching and Wireless Data Engineering | Centennial of Puerto Rico

ECG delivers exceptional quality and service via their software products and consulting services. Speaking as someone with direct large scale enterprise delivery with their team, my personal experience has been universally positive.

Joe Pfiefer

Assistant Director | U.S. Department of Justice

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Experience the ECG Advantage

Whether you’re a service provider,enterprise, or government agency, your voice infrastructure is in good hands with ECG.

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Proven Expertise

Our team has decades of proven experience building and supporting voice networks.

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Powerful Partnerships

Our strategic alliances are designed to help deliver customer-centric, total solutions to our clients.

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Elevated Network Design

We draw from experience with dozens of service providers to create straightforward, manageable designs.

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Comprehensive Support

Our team will assist in your technical projects, support your goals, automate processes, and train your team.

GET STARTED WITH ECG TODAY

Book Your 30-Minute Connect Call

Get in touch with ECG for products and services that support your crucial voice infrastructure needs.