Expert Services for
Your Critical
Infrastructure Needs
We’ll supplement your voice service provider and network
engineering team’s knowledge with our experience and expertise in
unified communications.
Designed for Voice Service Providers
ECG can augment your existing staff with our team of engineering experts to provide these services and more:
Network Operations
We provide a full array of customized, outsourced network operations services for carriers and VoIP service providers.
Professional
Services
We’re here to provide consulting and technical services to help you take a product to market more efficently.
Staff Augmentation
Get dedicated, long-term expert engineering support to meet project deadlines – without having to hire internal staff.
IT Consulting &
Engineering
Get engineering expertise and a dedicated project manager for short-term or one-off projects.
Outsourced
NOC Support
Gain access to a team of experienced technicians to provide your customers with knowledgeable technical support 24/7.
247 Monitoring
& Action
Get around-the-clock network monitoring and triage, so your in-house staff can focus on developing products – not handling emergencies.
Complete Even the Most Complex Projects
Rely on ECG for 20+ Years of VoIP Expertise
Whether you need a dedicated team member or access to expert engineering support 24/7, we provide a service that meets your requirements.
ECG services Are
Trusted by Industry Leaders
Join other organizations that have leveraged engineering services to solve real problems.
Ready for Expert Support?
Get in touch with ECG for engineering services that support your crucial voice infrastructure needs.
Success Stories From Our Clients
ECG's broad scope of clients means they know what's happening before we do. We stay competitive with ECG as our guide.
Mark Hayes
VP of Voice Engineering | Momentum Telecom
I'm happy to say I've partnered with ECG at a number of service providers. You guys have been an outstanding engineering and operations partner for my teams.
Tom Faherty
VP | Databank
ECG is definitely the right team for our network!
Nicole Rodriguez
AVP Switching and Wireless Data Engineering | Centennial of Puerto Rico
ECG delivers exceptional quality and service via their software products and consulting services. Speaking as someone with direct large scale enterprise delivery with their team, my personal experience has been universally positive.
Joe Pfiefer
Assistant Director | U.S. Department of Justice
Maintain Compliance With ECG
ECG is here to provide the supplemental expertise you need to maintain compliance while still completing critical projects on time. We can advise on:
STIR/SHAKEN
We’ll help you speed up your implementation of a robocall mitigation program – and secure any technologies you need to demonstrate compliance.
Call Recording
Bad call recording policies can lead to damaging court settlements. We’ll help ensure you’re compliant with all privacy regulations.
E911
Failure to comply with E911 requirements could result in fines of up to $10,000. We’ll ensure you follow regulations and avoid penalties.
Call Routing
We’ll help you avoid serious penalties associated with failure to route calls following FCC policies or rural call completion regulations.
Book Your 30-Minute Connect Call
Get in touch with ECG for products and services that support your crucial voice infrastructure needs.